At Sync, accessible from https://makeitsync.com, we are committed to protecting your privacy and safeguarding your data. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform and services.

1. Information We Collect

1.1 Personal Information

• Name, email address, and profile photo you voluntarily provide.
• Account credentials for brands and creators.
• Payment information for campaign participation and payouts.

1.2 Usage Data

• Campaign interactions and platform activity.
• Device type, browser, and IP address.
• Data from integrated social accounts (e.g., Instagram, TikTok) when authorized.

1.3 Content Data

• Uploaded videos, performance stats, and campaign deliverables.
• Task submissions and creator-brand messages.
• Real-time metrics such as views, likes, shares, and spend tracking.

2. How We Use Your Information

We use your information to:

• Facilitate UGC campaign execution and track results.
• Match creators with campaign opportunities.
• Deliver personalized dashboards, insights, and notifications.
• Process payments and monitor payouts.
• Ensure secure and fair use of the Sync platform.

3. Data Storage and Retention

• Content and performance data are stored securely for analysis and reporting.
• We retain personal data only for as long as needed to fulfill our services or comply with legal requirements.
• You may request deletion or export of your account data at any time.

4. Sharing Your Information

We do not sell your data. We may share data with:

• Campaign Partners: To fulfill approved collaborations.
• Service Providers: Hosting, payment, analytics, and platform support.
• Legal Compliance: If required by applicable law or legal process.

5. Cookies and Tracking

Sync uses cookies and similar technologies to:

• Keep you logged in.
• Monitor campaign progress and engagement.
• Improve platform performance and UX.

You may disable cookies through your browser settings, but some features may be affected.

6. User-Generated Content

By submitting videos, assets, or metrics on Sync, you grant us and campaign brands the necessary rights to use this content for campaign delivery, reporting, and promotion as outlined in each campaign brief.

7. Your Rights

You have the right to:

• Access or update your personal information.
• Request deletion or export of your account data.
• Opt out of marketing communication.

For requests, please contact us at contact@makeitsync.com.

8. Children’s Privacy

Sync is intended for users aged 18 and above. We do not knowingly collect personal data from minors.

9. Data Security

We use industry-standard encryption and cloud security protocols to protect your data. However, please use caution when sharing content on any online platform.

10. Changes to This Policy

This Privacy Policy may be updated periodically. All updates will be posted on this page. Continued use of the Sync platform means you accept the changes.

11. Contact Us

For any questions or concerns about this Privacy Policy, contact us at:

Sync Support
contact@makeitsync.com